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Airbnb Welcome Book | How to Create the Perfect Guestbook

An Airbnb welcome book is one of the most valuable amenities you can provide. It sets the tone for your guest’s stay, makes your property feel more professional, and prevents repeat questions landing in your inbox. When done right, it can be the difference between a 4-star and a 5-star review.

In this guide, I’ll walk you through exactly what to include, how to design it, and where to place it — plus a shortcut to save you hours of time with templates you can personalize instantly.

Why You Need an Airbnb Welcome Book

For guests, the welcome book is the go-to spot for everything they need: Wi-Fi, check-out process, quirks about the property, and local recommendations. It makes them feel taken care of and confident in your space.

For hosts, it’s your best friend for reducing repetitive questions. A clear, organized guestbook means fewer late-night texts like “What’s the Wi-Fi password?” or “How do I use the dryer?”

airbnb welcome book

How to Write an Impressive Airbnb Welcome Book

Yes, you can create one from scratch — but it can take hours. The key is to keep the design clean, modern, and easy to flip through. If design isn’t your strength, a done-for-you template saves time and instantly makes your guestbook look professional. If you’d like a head start, my Ultimate Airbnb Bundle includes a ready-made Airbnb Welcome Book template (plus 500+ other Canva templates). You can edit it, print it, and have a professional-looking guestbook ready in minutes.

Here’s what to include:

1. A Warm Welcome Letter

Set the tone with a short, friendly welcome message. Make guests feel at home right away and highlight key information they’ll need on arrival (Wi-Fi password, check-in process). Guests may not read the whole book, so put essentials upfront.

2. House Rules

Reiterate your house rules clearly — smoking, pets, quiet hours, or visitor policies. Keep it short and kind. Remember, too many rules can feel unwelcoming (no one wants to read 99 rules!).

3. Local Transportation Info

Help guests get around easily. Include taxi numbers, Uber availability, shuttle services, and bus/train info.

4. Things to Do

This is where you shine as a host. Share personal recommendations:

  • Favorite restaurants
  • Local attractions and day trips
  • Farmers’ markets, festivals, and nightlife
  • Kid-friendly spots

Include names, addresses, and websites so guests can easily find them. or more ideas check out my article: 6 Creative Ways to Collaborate with Local Businesses at Your Airbnb

5. Appliance + Tech Instructions

Never assume guests will “figure it out.” Add simple how-to guides for:

  • Thermostat
  • Entry systems/smart locks
  • Washer + dryer
  • Coffee maker, oven, microwave
  • Wi-Fi, TV remote, Netflix

Clear instructions prevent unnecessary frustration (and bad reviews).

How to Organize Your Airbnb Guestbook

Use a slim binder with plastic sleeves or a bound book. Add a table of contents so guests can quickly flip to the right page. Here is a cute one you can find on Amazon.

Airbnb welcome book

Where to Place It

Always put the welcome book in a visible spot — the kitchen counter or living room coffee table. Mention it in your check-in message so guests know it’s there.

Create a Branded Look

Your welcome book isn’t just information — it’s an extension of your brand. A polished, stylish design elevates your property and shows professionalism.

An Airbnb welcome book is more than just a guest amenity — it’s a tool that improves communication, enhances the guest experience, and protects your time as a host. Whether you DIY or use a template, the key is keeping it clear, concise, and welcoming. Want a shortcut? Grab my Ultimate Airbnb Bundle on Etsy — it’s my #1 bestselling host resource, trusted by 10.8K hosts and packed with editable templates to help you impress guests and become a Superhost.

 

1 Comment

  • Russell Mells
    May 16, 2019 at 10:12 AM

    Very good write-up. I certainly love this site. Keep writing!

    Reply

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