Learn how to impress Airbnb guests and stand out above the competition! Life in the digital age is so visual that we often forget that our Airbnb guests have five senses, not just one. Ideally, when a prospective guest clicks your listing, their visual sense is impressed with attractive photos. However, when your guest arrives, their first impression requires catering to all five of their senses
Let’s learn how you can apply the “5 senses test” in your own Airbnb! You’ll have satisfied guests who will feel they have made the right choice the moment they walk in the door!
Impress Airbnb Guests
Sight is always going to be the most important sense. There is already a pre-conceived idea of your space from the photos you have in your listing. Whether it’s a pristinely made–up bed or a cozy living room, help remind your guest why they chose your Airbnb in the first place.
Tip: Having a beautifully framed wifi sign like this one, will ease any frustration in searching for the wifi code and impress Airbnb guests.
Here is your chance to overdeliver your guests’ expectations, by having an aromatic bouquet of flowers to welcome them. Subconsciously our sense of smell is the most powerful and memorable sense of the five senses. You can use clean natural aromatherapy scents such as peppermint, lemon, and lavender with a plug-in oil diffuser. Simply you place in the room the morning for an hour or two before they check-in (you don’t want it to be overpowering) The scent will be there ever so slightly lingering when they arrive.
The smell of fresh laundry will give an overall impression of freshly laundered and made-up beds. Use dryer sheets to infuse your linens and towels with freshness. Extra linens, which are stored for more than a week should have a dryer sheet or two in the linen closet.
Superhost Tip: Make a batch of these adorable all-natural DIY Lavender pillow spray for a relaxing guest gift, the tutorial even comes with printable sticker labels! This will really impress Airbnb guests
You want guests to feel at home instantly. Have a little ambient or classical music quietly playing when your guest arrives. You can make a playlist on your phone and sync it to your Airbnb’s Bluetooth speaker. Guests can simply turn it off when they want, but usually leave it on and enjoy the music while they unpack and settle in.
Tip: If you’re in a natural area, why not leave a window open and let in the calming sounds of the forest or water set the mood.
When a guest arrives from a flight or long car ride, they probably are thirsty and hungry. Nothing can soothe travel irritations better than a snack. Have a bowl of fresh fruit on the counter and some cool drinks in the fridge. There’s no better way to welcome your guests —than by putting together your very own welcome basket, a small local gift with a few hand-picked surprises will make every guest feel special.
Superhost Tip: You can always impress Airbnb guests easily with a snack basket. I always leave a welcome basket on the table waiting for guests. You want a combination that has something for everyone. Ideally follow this model: Salty, sweet, crunchy, vegan and gluten-free. Think high-end quality over quantity & provide healthy options over empty calories.
You’ll get plenty of extra points if you find a tactile way to impress your guest’s sense of touch. A soft, washable throw blanket draped on the couch, chair or bed is a great way for a guest to feel welcome and pampered. A set of throw pillows will add an extra layer of texture, color and comfort.
Tip: Pay special attention to soft details for bare feet. Make your guests’ feel pampered with soft rug by the bed and a plush bath mat for stepping out of the shower.
If you want to learn everthing about hosting, becoming a Superhost or taking your Airbnb to the next level check out my book ‘The Ultimate Superhost Guide’ It’s available here on Etsy. Learn everything to impress Airbnb guests easily!
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SharonahDecember 7, 2019 at 11:37 AM
some very good tips here… Smell is very important. I use water with a couple of drops lemon and eucalyptus and spray curtains and bedding when I clean the place. It doesn’t really smell of anything but “eats” bad odors and leaves it smelling fresh and clean.