An Airbnb Rating Magnet is a great way to let guests know how the system works after they check -out. Communication is the key to achieving a 5-star review.
If you are looking for ways to take your vacation rental to a 5-star level, going the extra mile can make the difference between getting a 4.0-star review and a 5.0-star review. Here are a few simple, yet impressive ideas that will wow your guests!
Airbnb Rating Magnet
Some guests just don’t understand how the Airbnb/VRBO rating system works. They think a 4-star review is actually pretty good (cringe right!?) They don’t understand that if you drop below 4.8 stars on average that you can lose your Superhost status and deter other guests from booking.
Let your guests know EXACTLY how the 5-Star rating system works with this modern and branded Airbnb Rating Magnet! Simply explain the rating system to avoid any 4-star ratings that can affect your hosting status. Get more 5-Star ratings and grow your STR business! I’ve designed this cute and friendly 4×4 fridge Airbnb Rating Magnet that explains clearly the review ratings and gives guests the opportunity to reach out if they have an issue… so you can fix it, and make their stay right before they share it with the world!
Keep it Personal
Building a relationship with guests is the best way to ensure a positive guest experience and a long-lasting good impression after your guests check out. Check your guest’s profile on Airbnb for reviews to gain a better understanding of what they are looking for and what impresses them. Fix problems as they arise and you can be confident of receiving great reviews. It’s usually a combination of lack of communication and a poor experience that results in a 2.0 or 3.0 review.
Send a Friendly Hello
The day before guests arrives send a message with clear check-In instructions when guests confirm their booking and link your Airbnb self-check-in guide. Have a printed Guest Welcome Book when they arrive, recommending local restaurants, activities, and attractions.
What’s the Weather
Send a weather report 24–48 hours before guests arrive so they can pack appropriate items. Most guests will check this and pack, but some will just assume it will be nice weather. Let them know if they should bring a raincoat or a sunhat. They will think you are a thoughtful and caring host, which you are!
Provide a welcome basket, welcome card, or a small gift for your guests and place it somewhere highly visible. You don’t have to spend much with a welcome package that dips into your revenue, but a small token of appreciation will go a long way. A bespoke postcard with a message on the back will give a warm and personal welcome. Here is a link to my welcome card templates!
Some guests won’t want to bother the host with little things, so be approachable and open the conversation a few times during their stay. A couple of hours after check-in to make sure everything is going smoothly and check if they need anything. For guests staying longer than a few days, check-in again on a regular basis to help make sure everything is going well. If anything needs fixing you can fix it right away, rather than waiting until the end of their stay which may affect the rating you will get. On the morning of check-out, send your guests a thank-you message and offer a later check-out if you are able to.
The Ultimate Airbnb Superhost Bundle is the most comprehensive bundle for Hosts on Etsy. It has everything you need to elevate your hosting game! Take the guesswork out of hosting and create a listing that stands out! 180+ editable Canva templates and printables! It’s available on Etsy Click here and make your hosting life easier!
P.S The Ultimate Superhost Bundle comes with a Modern and 100% Customizable Canva Guest Welcome Book that will save you hours of time!