Starting an Airbnb? Getting ready to list your Airbnb for the first time? You probably have a million questions! Wouldn’t it be nice to have a host friend in the industry by your side step-by-step? Now you can with the Airbnb Ambassador program!
You’ve put your heart and soul into your Airbnb, and now it’s time to list. You’ll want to stand out in your local market, so let’s make sure your listing is the best it can be! I am an Airbnb Ambassador, which means I’ve been hand-selected by Airbnb as an industry expert. I can mentor you for free, and Airbnb pays me when you successfully host. Here are a few tips to ensure that you will be a great host with 5-Star ratings!
Tip 1: Keep it Personal
Building a relationship with guests (before, after, and during their stay) is the best way to ensure a positive guest experience and a long-lasting good impression after your guests check out. Check your guest’s profile on Airbnb for reviews to gain a better understanding of what they are looking for and what impresses them. Fix problems as they arise and you can be confident of receiving great reviews. It’s usually a combination of lack of communication and a poor experience that results in a 2.0 or 3.0 review.
Tip 2: Send a Friendly Hello
Within an hour of a guest booking, send a message that thanks them for booking and that you are looking forward to their stay. The day before guests arrives send a message with clear check-In instructions when guests confirm their booking and link your Airbnb self-check-in guide. Have a printed Guest Welcome Book when they arrive, recommending local restaurants, activities, and attractions.
Tip 3: Be Welcoming
Provide a welcome basket, welcome card, or a small gift for your guests and place it somewhere highly visible. You don’t have to spend much with a welcome package that dips into your revenue, but a small token of appreciation will go a long way. A bespoke postcard with a message on the back will give a warm and personal welcome. Here is a link to my welcome card templates!
Tip 4: Always Follow-Up
Some guests won’t want to bother the host with little things, so be approachable and open the conversation a few times during their stay. For guests staying longer than a few days, check-in again on a regular basis to help make sure everything is going well. If anything needs fixing you can fix it right away, rather than waiting until the end of their stay which may affect the rating you will get. On the morning of check-out, send your guests a thank-you message and offer a later check-out if you are able to. You can set up all of these messages in the Airbnb App so you don’t need to compose them each time- I’ll show you how and give you my own message templates you can use to save time 🙂
Use an Airbnb Ambassador
I’ve worked with over 6K hosts as an Airbnb Ambassador and I’d love to help make yours a one-of-a-kind destination! Your listing will be curated by me personally, a designer, Social Media Marketer, Airbnb Ambassador, Superhost, and the blogger behind MammaMode which ranks in the top #5 of Airbnb blogs worldwide. Airbnb compensates my time, so it’s 100% free for you!
By using an Airbnb Ambassador, you’ll be one step ahead and i’ll make sure that you:
- Stand out and shine in a saturated market
- Rank higher in Airbnb search results
- Get more bookings, views, wishlist saves
- Understand exactly what you need to do to boost your listing
- Grab guests’ attention with an engaging description
- Ensure your listing description contains all the right information
- Transform your photos captions to drive bookings
Ask Me Anything
As you Ambassador, I’ll be here to answer all your questions from starting your listing to hosting your first guests! Honestly, ask me a million serious or silly questions as you prepare to host. I am always just a chat message away! No matter where you live in the world, I’s love to help. I’ve helped hosts from all around the world from the USA and Canada to Europe, Australia, and India!
I’ll make sure your listing stands out in your market! Your listing description will be vivid and highly bookable and profitable! I’ll do a full audit of your listing and your photos before you go live. You’ll be starting an Airbnb with confidence.
I have a successful Etsy shop for hosts and I always share a hosting package with templates to those I am mentoring! I’ll give you useful and beautifully branded templates and resources to help you EVERY step of the way! You’ll have everything you need to impress your guests and succeed